Last updated 24 July 2026
These are the terms that apply when you work with us. We have kept them in plain English, because a set of terms nobody can read is not much use to either of us. If anything here is unclear, tell us and we will explain it properly before you sign anything.
Revo Agency is the trading name of REVO LLC, a limited liability company registered in the State of Colorado, USA, under Colorado Secretary of State ID 20261576984.
Our registered address is 2020 N Academy Blvd, Ste 261 #4735, Colorado Springs, CO 80909, United States.
In these terms, “we”, “us” and “Revo” mean REVO LLC. “You” means the business or person named on the proposal or order form.
These terms apply to every project, plan and piece of work we do for you, alongside the proposal, statement of work or order form we send you. Where the proposal and these terms disagree, the proposal wins.
By accepting a proposal, paying a deposit or asking us to start work, you agree to these terms.
Every project starts with a conversation, then a written proposal. The proposal sets out what we are building, what is included, what it costs, and roughly how long it will take.
A proposal is valid for 30 days from the date we send it. A project is confirmed once you accept the proposal in writing and the deposit has cleared. We then book your project into the schedule.
We work to fixed scopes on purpose. It is the reason our pricing is transparent and our timelines hold. The proposal lists exactly what is included: the number of page templates, the functionality, the number of design and content revision rounds, and anything we are integrating.
Anything not written in the proposal is not included. That is not us being difficult. It is how we protect your budget and your launch date.
Projects evolve, and that is fine. If you want to add pages, features or integrations once we have started, we will quote for the extra work in writing before we do it. Additional work is charged at our standard hourly rate of $100 per hour unless we agree a fixed price for it.
Added scope may move the launch date. We will always tell you the impact before you approve the change.
Prices are quoted in US dollars.
Unless the proposal says otherwise:
Invoices are due within 14 days. If an invoice is more than 14 days overdue we may pause work and withhold delivery of files until it is settled, and we reserve the right to charge interest on the outstanding amount at 1.5% per month.
Our timelines assume you are available. A WordPress in a Week build genuinely takes a week, but only when content, feedback and approvals come back quickly.
To keep a project on track we need from you: a named point of contact who can make decisions, your content and assets by the date agreed, and feedback consolidated into one response per round rather than in pieces.
If we are waiting on you for more than 14 days, we may pause the project and rebook it into the next available slot. If we are waiting for more than 60 days, we may invoice the remaining balance for work completed to that point.
Each project includes the number of revision rounds set out in the proposal. A round means one consolidated set of feedback, which we work through together.
Once you approve the build in writing, we launch. Please review carefully before you approve, because changes requested after launch are treated as new work unless they are genuine faults in what we built.
We fix any bugs in our own work free of charge for 30 days after launch. That does not cover changes of mind, new features, or problems caused by third party plugins, hosting or edits made by someone else.
Some projects include hosting. Where they do, the details are in your proposal or Care plan. Where they do not, hosting, domain registration and renewal are your responsibility.
Your site may rely on third party services and licenses, for example plugin licenses, form software, fonts, stock imagery or analytics tools. Where those carry an ongoing cost we will tell you before we use them. Renewing them after launch is your responsibility unless your Care plan covers it.
We are not responsible for outages, price changes, policy changes or failures of third party services, though we will always help you work through them.
Care plans cover updates, backups, security monitoring, uptime checks and a set amount of support time each month, as described on our pricing page and in your plan.
Support time does not roll over between months. Plans run monthly and either of us can cancel with 30 days notice. If you cancel, we hand over cleanly and help you move the site somewhere safe.
SEO is bought in blocks of hours per month. We will always tell you where those hours went.
Search results depend on Google, your competitors and your market, none of which we control. We do not guarantee rankings, traffic volumes or positions, and we would be wary of anyone who does. What we do guarantee is honest reporting on the work carried out and what it moved.
Once you have paid in full, you own the final website design, the page templates and the custom code we wrote specifically for you, along with the right to use them for your business.
We keep ownership of the underlying tools, frameworks, components and techniques we use across our work, and of anything we developed before your project started. You get a license to use those as part of your site, for as long as you use the site.
Third party assets, such as plugins, fonts and stock images, remain owned by their creators and are licensed to you under their own terms.
We do not release working files, source files or unfinished work for projects that have not been paid for in full.
You are responsible for the content you give us: text, images, logos, video and data. By giving it to us, you confirm you have the right to use it and to let us publish it.
If a third party claims your content infringes their rights, you agree to cover the costs and damages we incur as a result.
We may proofread and format your copy, but we do not fact check it or check it for legal compliance.
We treat anything you share with us as confidential, and we expect the same in return. Neither of us will share the other’s confidential information with anyone outside the project without permission, unless the law requires it.
This does not stop us using the general skills and knowledge we gain along the way.
Where we handle personal data on your behalf, for example enquiry form submissions or customer records during a migration, we act as your processor and you remain the controller. We handle that data only on your instructions, keep it secure, and delete or return it when the work is finished.
Our own use of personal data is set out in our Privacy Policy.
If your project requires a formal data processing agreement, tell us and we will put one in place.
We promise to carry out the work with reasonable care and skill, by people who know what they are doing, and to the standard described in the proposal.
We do not promise that your website will be free of every bug, that it will generate a specific number of leads or sales, or that it will rank in a particular position on Google. Websites are one part of a business, and results depend on many things outside our control.
Nothing in these terms limits liability for death, personal injury caused by negligence, fraud, or anything else that cannot lawfully be limited.
Subject to that, our total liability to you for any claim connected with a project is limited to the total fees you have paid us for that project in the 12 months before the claim.
We are not liable for loss of profit, loss of business, loss of data, loss of goodwill or any indirect or consequential loss.
You can cancel a project at any time by telling us in writing. If you do, the deposit is non refundable, because your slot was held and work has begun, and you pay for any work completed beyond the deposit up to the cancellation date.
We may cancel a project if invoices go unpaid, if we are unable to get the information we need to continue, or if the working relationship becomes untenable. If we cancel for any reason other than non payment, we will refund any money you have paid for work we have not done.
Monthly plans are covered by clause 10.
We are proud of what we build, so unless you ask us not to, we may show your project in our portfolio, in case studies and on social media, including screenshots, results and a link to the live site. We will never publish anything you have told us is confidential.
If you would rather we did not, just say so and we will keep the project private.
We are not liable for delays or failures caused by events outside our reasonable control, such as outages, natural events or supplier failure. If that happens we will tell you quickly and work out a new plan.
Neither of us may transfer this agreement to someone else without the other’s written consent, except as part of a sale of the business.
If any part of these terms turns out to be unenforceable, the rest still applies.
These terms, together with the proposal, are the whole agreement between us and replace anything discussed beforehand.
These terms are governed by the laws of the State of Colorado, USA, and the courts of Colorado have exclusive jurisdiction over any dispute.
We may update these terms from time to time. The version that applies to your project is the one published on the date you accepted your proposal. We will always tell you if something material changes for an ongoing plan.
If something is not right, tell us early. Most problems are small when they are caught quickly.
Email: hi@revo-denver.com Post: REVO LLC, 2020 N Academy Blvd, Ste 261 #4735, Colorado Springs, CO 80909, USA